A video-first approach to customer success can fundamentally change the way you build relationships with your customers. This piece from Wistia shows how Unbounce used video to increase their Net Promoter Score and gain new customer referrals.
8 Ways to Use Video for Customer Success [Vidyard]
Our Video FAQ Package is a great way to get started using video to bolster your customer success efforts – but it’s not the only way. Vidyard highlights some other ways video can help you educate your customers, build stronger relationships, and ensure long-term loyalty
Help Us Test Our Net Promoter Score Tool!
Looking for more or better responses to your Net Promoter Score surveys?
We’re testing a video NPS tool in conjunction with Vidyard and Zendesk. It’s in beta, it’s pretty cool, and we need your help to test it. Check out the tool above, and let Justin know if you’re interested in learning more.
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