As customer success continues to play an increasingly important role in retaining clients and ensuring long-term customer satisfaction, video is becoming an increasingly popular tool among Cx teams.
In the latest episode of TVR (we’re trying it out, okay?), Ben and Justin discuss the merits of using video in your customer success strategy and explore some best practices. Plus, they welcome another new sponsor!
Take a break from arguing with your uncle about “the transcript” and listen on Apple Podcasts by clicking below –– or wherever you get your podcasts.